The following terms and conditions (“Terms”) govern your access to and use of the Charter Mastery website (chartermastery.com) and all related content, services, and products offered through it (collectively, the “Website”). The Website is owned and operated by H. Zamir limited, a company registered in London, United Kingdom (“Charter Mastery,” “we,” “our,” or “us”).

By accessing or using the Website, purchasing our programs, or participating in our community, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Website or services.

1. Our Programs and Services

The Charter Mastery Program is a customized and modular service, designed to adapt to each client’s individual career goals and background.

The specific content, scope, and level of support included in your program depend on the package selected during your consultation and enrollment process.

By enrolling, you acknowledge that your program is tailored to your personal objectives and that inclusions may differ from those of other clients.

Each program may include different features, materials, and levels of support.

Payment options:

• full one-time payment;

• installment plans of up to 24 months, provided via third-party payment processors.

2. Changes to Terms

Charter Mastery reserves the right to modify, update, or replace these Terms at any time.

The “Last updated” date will reflect the latest changes. 

3. Eligibility

The Site and our services are intended for users who are 18 years of age or older.

Minors are not permitted to use or register for the Site.

4. Intellectual Property Rights

All content on the Site — including text, graphics, videos, logos, design elements, and software — is the property of Charter Mastery or its licensors.

You may not, without prior written consent:

• copy, reproduce, or distribute content;

• use trademarks or logos;

• modify or use any materials for commercial purposes.

5. User Responsibilities

By using the Site, you confirm that you:

1. are legally capable and agree to these Terms;

2. are not a minor in your jurisdiction;

3. will not use automated systems (bots, scripts) to interact with the Site;

4. will comply with all applicable laws;

5. will provide accurate and truthful information when registering or making payments.

6. Prohibited Activities

You agree not to:

• collect information about other users;

• post false, abusive, or unlawful content;

• attempt to hack or bypass security features;

• upload viruses, spam, or malicious scripts;

• use the Site for unauthorized advertising or commercial purposes.

7. User Content and Feedback

By submitting feedback, testimonials, or content to the Site, you agree that your submissions:

• do not violate any laws or third-party rights;

• do not contain hate speech, discrimination, or offensive language;

• do not include confidential information about others.

By posting content, you grant Charter Mastery a non-exclusive, perpetual, royalty-free license to use, reproduce, and display such materials (including for marketing purposes).

8. Privacy

Charter Mastery complies with the UK General Data Protection Regulation (UK GDPR).

For details, please review our [Privacy Policy].

9. Payments and Refunds

Payments are processed through authorized third-party providers.

Charter Mastery adheres to the principles of transparency and honesty.

We will only be able to provide a refund if all of the following conditions are met:

• You have completed 100% of the program (all modules and homework assignments);

• You have attended 100% of your individual sessions with your mentor;

• You have attended at least 30% of group calls;

• You have completed all mandatory career actions (sent 100% of the number of applications, responses, or requests on LinkedIn that were required and specified in the requirements for your program);

• You have provided evidence of completion of all items (screenshots, reports, etc.).

If, after completing the program and actively participating, you have not achieved the stated result, you can submit a refund request within 14 days after the end of the program. Your application will definitely be considered, and if all conditions are confirmed, a full refund will be issued. If you have not completed the program in full, participated in coaching, or followed the instructions of your mentors, we will not refund your money or offer free consultations unless the above requirements are met.

Installment plans are provided through independent financial services — Charter Mastery is not responsible for decisions or conditions set by such providers.

Charter Mastery (H. Zamir Limited) guarantees the provision of all materials required for the course to ensure the successful employment of students. If a student is unable to find a job during the course, we guarantee a refund or free ongoing support, but only if the client fulfills all the mandatory conditions of participation (100% completion of the program, completion of homework assignments, active participation and attendance at all meetings with the mentor).

However, the amount of income is not guaranteed, as it depends on the client's initial data and market factors.

Our job guarantee options.

• Option 1 — Continued support. The company continues to provide coaching, guidance, and support at no additional cost until the participant receives a relevant job offer.

• Option 2 — Refund. The participant receives a full refund of the program fees, provided that all mandatory program requirements have been met.

10. Service Modifications and Interruptions

Charter Mastery may temporarily suspend or modify the Site without prior notice.

We are not liable for any losses resulting from temporary unavailability or technical issues.

11. Limitation of Liability

Charter Mastery, its employees, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to:

• loss of profit, data, or reputation;

• inability to use the Site;

• system errors or interruptions.

12. Governing Law and Dispute Resolution

All disputes arising from or relating to the use of the Site or Charter Mastery services shall be governed by and construed in accordance with the laws of England and Wales.

The parties agree to attempt to resolve any disputes through good-faith negotiations for at least 60 days before initiating legal action.

Jurisdiction shall lie exclusively with the courts of England and Wales.

13. Electronic Communications and Signatures

By using the Site, you consent to receive notices, agreements, and legal documents electronically.

Electronic communications and signatures are deemed legally binding and equivalent to written documents.

14. Miscellaneous

• These Terms constitute the entire agreement between you and Charter Mastery.

• If any provision is deemed unenforceable, the remaining provisions will remain in effect.

• Charter Mastery may assign its rights and obligations to third parties without prior notice.

• Use of the Site does not create an employment, partnership, or agency relationship between you and Charter Mastery.